Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. The Plug and Play utility updates the version numbers for the drivers.
By doing this, you start the Plug and Play utility. Intel 8 Series/C220 Chipset Family/4th Generation Intel Core Processor with U-Series Platform I/O. Each platform has its own USB 3.0 xHCI driver: Intel 7 Series/C216 Chipset Family.
Note You can also install Windows XP SP2, and then disconnect and reconnect the USB devices that are connected to your computer. Why did Intel release two Windows 7 USB 3.0 eXtensible Host Controller (xHCI) drivers Two different Intel chipset platforms are available for Windows 7. Repeat steps 2 through 5 for each USB device. To update these drivers, follow these steps:Ĭlick Start, click Run, type devmgmt.msc, and then click OK.ĭouble-click the type of device that you want to update.ĭouble-click the specific device that you want to update.Ĭlick the Driver tab, and then click Update Driver.įollow the instructions in the Hardware Update Wizard.
To resolve this problem, install Windows XP SP2, and then update the drivers for the USB devices that are connected to your computer. CauseĪfter you upgrade from Windows XP to Windows XP Service Pack 2, the USB drivers appear with the earlier version numbers, even though the files have been updated. When you install Windows XP Service Pack 2, the USB 2.0 drivers do not appear to updateīUG #: 22958 (Content Maintenance) SymptomsĪfter you install Microsoft Windows XP Service Pack 2 on a computer that is running Microsoft Windows XP, the universal serial bus (USB) drivers do not appear to update.